When your Google Account gets disabled, you will not
be able to access any Google products linked with that particular account. This
is quite frustrating as I have recently faced it. Google disable accounts for
violation of its Terms of Services (TOS) or product specific Privacy Policies.
It means if you have, intentionally or otherwise, violated the policies of any
product of Google then your entire account [linked to that one] may get
disabled. This becomes all the more irritating if that account is also being
used for Adsense and Gmail. What should you do in that scenario?
In almost all cases,
Google disables the entire account without giving any warning or notice. This
is nothing short of utter ridiculous. You don't know why you are being
punished. But, that is how things stand in a monopolistic market. You have to
accept it as Google is something that simply can't be avoided. At last,
remember that the customer support of Google is really pathetic.
The Simple Procedure to Get Your Disabled Account
Back
If you get a message that your account is ‘temporarily disabled’then you will be
also asked to do something like giving them your mobile number, or adding a
recovery email ID.Do as asked. If they are asking for your mobile number then
they will send you a text message. Enter your message at appropriate location
and the access to your account will be instantly restored.
When Google thinks that your account is being
compromised then it uses 'temporary disabling' feature. Hence, you don’t need
to over react, but try to understand the scenario. Your access to compromised
account will be restored within 48 hours after due security process.
However, If you are redirected from a sign-in page
to a page containing message [like the above screenshot] that your account has
been disabled for ‘perceived violation of TOS’ and you are asked to fill a ‘contact us’ form
then that’s going to be a little problematic as there is no guarantee that your
account will be restored. Well, the first step should always be to fill the
‘Contact Us’ form and tell them that you have gone through all relevant TOS and
Policies, and will henceforth follow it strictly. You should also ask them to
tell you a specific reason behind this decision. Didn’t get any response?
Repeat this procedure after every 48 hours.
The next step should be
to get your Gmail account back. Don’t visit Adsense or other help forums. First
try to get Gmail back which will automatically allow you access to Adsense and
other products. Visit Gmail help forum and
post a question asking for help. Try to persuade a Top Contributor to ping your
thread. Always remember to discuss only about Gmail.
Don’t disclose there that Adsense and other products (if this is the scenario
with you) are also linked with this account. Discuss about the personal
problems that you are facing by this decision. Discuss about the huge cache of
personal data that is lying there in your Gmail Account. If a Top Contributor
will ping your thread to a Google Staff then rest assured your account will be
enabled within 48 hours [business days].
However, remember this
procedure will not work if you have seriously violated TOS and product specific
policies of Google. For Example, if your Adsense Account is found to be
indulging in ‘Click Fraud’ then Google may disable your entire account and will
not restore your access.
For those who haven’t
violated any TOS or Policies, the above-mentioned way is the best source to
restore access. I personally did that and I got access to my account within 20
hours.
Trusting Google is not
that much easy. Cloud computing is OK, but remember to keep your important data
out of Gmail.
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